SHIPPING INFORMATION
SHIPPING INFORMATION
Our fashion jewelry collection ships worldwide.
if there is a delay, we will let you know. For pre-order items, please allow up to 6 weeks for delivery.
For international deliveries, we use EMS, and rates vary per country
(you'll be able to see the exact rate at checkout).
Please note that your order may be subject to additional duties or import taxes, which are calculated by customs officials in each country.
These fees are not included in the prices listed on our website.
Mythicray is not responsible for lost shipments that arise due to incorrect addresses provided by customers.
It is the customers responsibility to ensure that their order(s) are correctly addressed at the time of purchase.
Should an order fail to arrive because of customer address error(s), Mythicray is not responsible for the reissuing the shipment or refunding the customer.
DELIVERY
International Delivery Time : 3-6 Business Days
For pre-order items, please allow up to 6 weeks for delivery.
RETURNS & EXCHANGES
We want you to love your jewelry as much as we do.
If for any reason you are not completely satisfied with your purchase, we gladly accept returns within 30 days of purchase for most items.
Please ensure that items are undamaged, and please do not hesitate to contact us if anything seems amiss.
Refunds are issued in the original form of payment for all purchases.
To begin the return process, please contact us at raymythic@gmail.com
You will be responsible for arranging to have the item(s) returned to us, and for any costs incurred. We strongly recommend that you use a trackable service to return your items to us, as we cannot be responsible for items which do not reach us.
Please send to : 1F No.74 Jewelpark ,21 ,Namdaemunsijang 4-gil, Jung-gu, Seoul, Republic of Korea
Once we have received the item(s), we'll contact you to confirm receipt of the parcel.
The cost of any undamaged and unworn products, correctly returned will be credited to the original purchaser's credit card, including any sales taxes.
Refunds will be made within 30 days of the date of receipt of the parcel; in practice, it'll almost always be much quicker than that.
Typically, it takes around 5-10 working days to process the refund, depending on your bank card/issuer.